NEED TO RE-BOOK?

Speak directly to your friendly clinic team

Auckland 09 2206 520
Chartwell 07 262 0108
Newmarket 09 5200 057
Takapuna 09 4853 29

Ponsonby 09 2206 000
Howick 09 6003 850
Milford 09 600 3810
Mission Bay 09 6003 860

HAVE QUESTIONS?
Rebooking is easy. Just call your chosen clinic direct and speak to your friendly clinic team.

Visit our location pages for up to date contact details and opening times.

For anyone with a pre-paid pack, rest assured these have been automatically extended and will be redeemable when we’re open again.

So don’t worry – your pack is absolutely protected.

We’ve proudly been helping New Zealanders ‘live their best skin’ for more than 10 years. We can’t wait to re-open and continue your treatments and programmes. 

Yes.

You can use our online booking engine to book an entirely new service, or to redeem against your existing pre-paid package.

Our booking engine will always display the full price of our treatments, but you don’t need to worry about this.

Simply select your treatment, choose your therapist (if you’d like someone specific), pick a date and time then click “PAY AT STORE”. We’ll lock in your appointment and deduct it from your pre-paid package. Don’t worry – there’s absolutely nothing more to pay.

Book instantly online now by clicking Book Online.

Gosh, we’re sorry about that.

It’s a gremlin that can appear in our system when you visit us at multiple clinics, but it’s something we can fix for you easily.

Please email us at customersupport@clearskincareclinics.co.nz  and we’ll sort that as quick as we can.

Oh no! We’re sorry to hear that.

If your error message mentions ‘duplicate accounts’, please read our separate Q&A on that. 

If you’re worried about the price that’s displaying in the booking engine not matching our sale or promotional offers, take a read of the Q&A called “why aren’t your sale prices and promotions displaying in your booking engine?”

If you’re trying to book for a pre-paid package that you have already, and are worried you’re going to charged again… don’t fear. Our booking engine doesn’t take payment, and your booking will be deducted from what you’ve already paid. You can read more in the separate Q&A on this.

Is there another issue we haven’t mentioned yet? Hmmm. Well that stumps us. Please email us at customersupport@clearskincareclinics.co.nz and we’ll try to get to the bottom of it as quickly as we can.